PRIVACY POLICY

COOKIES

The cookie is information automatically placed on the computer’s hard disks when certain websites or applications are accessed. The cookie only identifies your browser program on the server. Cookies enable the storage of information on the server to improve users’ browsing experiences and analyze and review site performances. Most browser programs are set to accept cookies, although it is possible to configure the browser to refuse all cookies or to indicate when a cookie is being sent. It should be noted, however, that some parts of our website may not function properly if you have declined to accept cookies. Cookies and other instant tracking technologies do not automatically collect personal data about you. In cases where you voluntarily provide this type of information by completing your registration on the Contact Form, these technologies may be used to obtain further information regarding your use of the Site and/or to promote e-mail interaction in order to provide greater utility to the User.

SECURITY MEASURES

Duo Masters makes every effort to protect the personal data of Users from unauthorized access through the Internet. For this purpose, it uses security systems, rules, and other procedures in order to guarantee the protection of the personal data of Users, as well as to prevent unauthorized access to the data, its improper use, its disclosure, loss, or destruction. It is, however, your responsibility to ensure and assure that the computer you are using is properly protected from harmful software, computer viruses, and worms. In addition, you should be aware that without the adoption of appropriate security measures (for example, the safe configuration of the browsing program, up-to-date antivirus software, security barrier software, and non-use of software of dubious origin), the risk of personal data and passwords accessed by third parties, without authorization to do so, is aggravated. It should be noted, however, that where data collection takes place on open networks such as the Internet, although in rare cases their data may be unsafe and may be viewed and used by third parties not authorized.

RIGHT TO COMPLAIN

A) To the CNPD – National Data Protection Authorities, which consists in the right to submit, without prejudice to any other administrative or judicial remedy, a complaint to a supervisory authority, specifically in the Member State of habitual residence, place of work, or place where the breach was allegedly committed if the data subject considers that the processing of his personal data violates the General Data Protection Regulation (EU) 2016/679) and other applicable national legislation. In Portugal, the supervisory authority is the National Data Protection Authority. B) With the Duo Masters for the exercise of any of its rights, Customers may use the following means: Phone Number: +351 915 458 900, Registered letter: Duo Masters, Largo São Francisco, nº39, 2º andar, São João do Souto, 4700-307, Braga, Portugal, or by email: geral@duomasters.com

USER RIGHTS

In accordance with the law, the User is guaranteed at all times the right of access, updating, rectification, elimination, and limitation of the processing of his personal data, as well as the right of opposition to the treatment of such data and portability, through a written request addressed to Duo Masters, Largo São Francisco, nº39, 2º andar, São João do Souto, 4700-307, Braga, Portugal or by email address geral@duomasters.com

DATA COLLECTION AND TREATMENT

The personal data of Users will be collected and processed by Duo Masters, while the entity responsible for data processing. The personal data collected will be processed and stored in a computerized way by Duo Masters to manage requests for contact and clarification, in particular, to respond to them. If you fill out the newsletter request form on the Website you will be asked for the following personal data: name, email. The personal data collected will be kept in such a way that they can be identified only for the period necessary to carry out the purposes of collection or further processing, at the end of which they will be definitively eliminated. Duo Masters assumes that the data collected was inserted by its owner or that its insertion was authorized by the same, being the same valid, accurate, and current.

PRIVACY POLICY

Duo Masters guarantees visitors to this Website (“Users”) respect for your privacy. The visit to the Website www.duomasters.com by itself does not imply the registration, automatically, of any personal data that identifies the User. However, in some cases, the use of the Website will necessarily have to make personal data available. This Privacy Policy and Cookies Policy is an integral part of the Website’s Terms of Use and governs the collection and processing of the personal data provided by Users, as well as the exercise of their rights with respect to these data, in accordance with the legislation in force.